Privacy Policy
Privacy Policy
At Hill Side Retreat Villa Home Stay (“we”, “our”, or “us”), we value your privacy and are committed to protecting any personal information you share with us. This policy explains how we collect, use, and protect your information when you interact with our services—whether through our website, phone, WhatsApp, or social media.
1. Information We Collect
We may collect the following personal details when you contact us or make a booking inquiry:
- Your name
- Phone number
- Email address (if provided)
- Booking details such as check-in/check-out dates and guest count
- Any preferences or special requests you share
We do not collect any payment or financial information through our website.
2. How We Use Your Information
We use the information solely to:
- Respond to booking inquiries
- Confirm reservations
- Share stay-related details (location, check-in process, etc.)
- Provide customer service before, during, or after your stay
We do not send marketing messages or newsletters unless specifically requested by you.
3. How We Store and Share Your Data
- Your information is stored securely and only accessible by authorized individuals.
- We do not sell, rent, or share your personal information with third parties.
- We may share basic information with our digital marketing agency for ad campaign performance monitoring, but never for solicitation or reselling.
4. Data Retention
We retain your information only as long as needed to manage your booking and provide any follow-up assistance. Information is deleted securely when no longer required.
5. Third-Party Links and Services
If you interact with our property through platforms like Google, WhatsApp, or booking portals, please review their respective privacy policies.
6. Your Rights
You can request to review, correct, or delete your personal information by contacting us directly.
7. Contact Us
If you have any questions or concerns about our privacy policy, please contact us at:
📧 info@hillsideretreatvilla.com
📞 +91- 7876788265